Privacy Policy

This Privacy Policy describes how 11 Music ("we", "our", or "us") collects, uses, and discloses information that we obtain about visitors to our website www.11-music.com (the "Site") and customers who purchase products through the Site. By visiting the Site or purchasing products, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. We will collect personal information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal information, except that it may prevent them from engaging in certain Site-related activities.

How We Use Collected Information

11 Music may collect and use Users' personal information for the following purposes:

• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

We may use the personal information we collect for various purposes, including but not limited to:

• Processing and fulfilling your orders and requests.
• Providing customer support and responding to inquiries.
• Personalizing your experience on the Site and delivering targeted advertising.
• Analyzing trends and usage patterns to improve the Site and our products and services.
• Communicating with you about promotions, events, and other updates.

Information Sharing and Disclosure

We may share your personal information with third parties for the following purposes:

• With service providers who assist us in operating the Site and providing our products and services.
• With third parties who help us analyze and improve the Site and our marketing efforts.
• With law enforcement authorities, government agencies, or other third parties as required by law or to protect our rights or the rights of others.

We do not sell, rent, or otherwise disclose your personal information to third parties for their own marketing purposes without your consent.

Your Choices

You may choose not to provide certain personal information, but this may limit your ability to access certain features of the Site or use certain products or services. You may also opt out of receiving promotional emails from us by following the instructions provided in the emails.

Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected personal information from a child under the age of 13, please contact us immediately.

Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time without prior notice. The updated Privacy Policy will be effective immediately upon posting on the Site. Your continued use of the Site or any products or services offered by 11 Music after the posting of the updated Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at sales@11-music.com.